Due to severe weather conditions, DCI facilities are temporarily closed. Customer and Technical Service phone support is unavailable during this time. We will resume normal operations once conditions improve.

About Us

 

Started 40 years ago in Newberg, OR by the Spencer family, DCI was founded on three guiding principles: making the customer’s life easier, delivering reliability, enhancing the life of our employees, and providing dental care to those in need. Over the years, the Spencer family redefined the operatory equipment landscape by designing dental equipment and parts that challenged the status quo. This experience gives DCI its edge. Today, the family brings their design expertise and commitment to value and service to the forefront with the DCI Edge lines of operatory equipment.

 

Our Core Values

1. Make our customer’s life easier.

We believe in managing every aspect of the business around the simple goal of making our customer’s lives easier. We are guided by a key principle: that by delivering expertly-made, value-driven products, while never wavering in our commitment to customer service and care, we can simplify and improve the lives—and businesses—of our customers. This value has driven DCI since its inception and has remained at the forefront of everything we do.

2. Enhance the lives of our employees.

While we remain focused on making each customer’s life easier, we also know that a business is nothing without the people who keep it going. We strive every day to cultivate an environment and company culture that celebrates accomplishments, nurtures each employee, and caters to a healthy work-life balance.

Our employees make us what we are. Click here to learn more about working for DCI and joining our team. [link to careers page]

3. Provide dental care to those in need.

DCI’s founders, John and Janelle Spencer, have long had a dream that 250,000 people per year would someday receive dental care on donated DCI equipment. They have long since committed to that goal, and to supporting communities in need, by helping to provide free and affordable dental care. The Spencer Family Foundation, officially founded in 2005, is a larger-scale continuation of their many years of work in the community. The foundation often partners with major dealers like Henry Schein, Benco, and Burkhart on their community programs, ensuring that we work with organizations that will make long-term use of donated equipment and provide essential care to communities that have not otherwise had access. These partnerships include, among many others:

  • Opening a large-scale dental school in Tanzania, now used by students across Africa
  • Compassion Connect (Oregon, Washington, Arizona, Minnesota)
  • Compassion Connect India
  • Virginia Garcia Beaverton Wellness Center
  • Mothers of Mercy (MOM)
  • Pacific University
  • International organizations worldwide