1-800-624-2793 5am – 5pm PST

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Shipping & Return Policy

DCI Offers Lower Shipping Costs!

Orders received by 4 pm (PST) are shipped the same day. Most orders are shipped via UPS 3-day delivery. You pay only the UPS Ground rate and DCI pays the difference! Delivery Systems are shipped via USP Ground or via Freight.

Return Policy

Overstock Items: Items must be in original condition to be eligible for return; no credit will be issued on used, installed, damaged or incomplete returns (no partial packages). Modified, obsolete or discontinued items will not be accepted for credit. Returns will not be accepted outside of one year from the original date of invoice.

One Year Guarantee: DCI has put significant time and effort into designing, manufacturing or selecting all the fine products we offer. Therefore we fully guarantee our products to be free of manufacturing defects for one year from the time of purchase (except fiber optic tubing, handpiece turbines and Copeland compressor heads which are guaranteed for 6 months). Should any product fail, for whatever reason due to manufacturing defect, DCI will repair or replace the product at no charge to the customer.


How Can We Help You?

Email Us

Reach us by email any time at customerservice@dcionline.com. We'll do our best to respond as quickly as possible.

Call Us

Talk to us directly at 1-800-624-2793
Monday - Friday 5am – 5pm PST



Mailing Address

705 S Springbrook Rd
Newberg, OR 97132

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